The Cumberland County Public Library is introducing contactless curbside pickup at all eight library branches beginning Wednesday, May 27.
Curbside pickup will be available Monday through Friday, 10 a.m. to 4 p.m., by appointment only. You can place orders through the library catalog or by calling (910)-483-7727. Online orders will receive an email or a phone call when materials are available for pickup.
Each library branch will have curbside orders bagged and ready for pickup at the appointment time. Upon arrival at the library, customers will go to the main entrance, show their library card or ID through the glass door and then step back behind a line ten feet away. Staff will open the door and place the curbside order on a chair or table at the entrance. Once the door closes, the customer is free to pick up the order.
“The COVID-19 pandemic has required County staff to create innovative ways to continue delivering the exceptional services that Cumberland residents are accustomed to,” said Library Director Jody Risacher. “Receiving your library materials to-go is a safe solution for our employees and residents.”
Staff will follow the Northeast Document Conservation Center quarantine procedures for the returned items. The NEDCC recommends a 72-hour quarantine of returned books as the safest and most effective way to disinfect them. The use of liquid disinfectants is harmful to the books and is not recommended.
Cumberland County closed all eight library branches to the public and volunteers until further notice due to the COVID-19 pandemic. Visit www.co.cumberland.nc.us/covid19 for more information and resources. During the closure, all late fees will be waived. Patrons may return materials to drop boxes located outside each library.