Fayetteville PWC Issues Boil Advisory For Most Customers After Water Main Break
A water main break has led to low pressure and a boil advisory across nearly all of the Fayetteville PWC service area.
PWC said customers in its “High-Pressure Zone” are impacted, which is illustrated below and covers nearly all of its Fayetteville-area customers.
“Water customers are experiencing periods of low pressure and outages across our distribution system due to a water main break,” PWC said in a release. “Periods of low or no pressure in the distribution system increases the potential for introduction of bacteria into the water system. As a precaution, customers are advised to boil all water used for human consumption. Bring the water to a boil, let it boil for one minute, and let it cool before using. Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.”
UPDATE AS OF 4:30 P.M.:
- A boil advisory remains in effect for the majority of our service area.
- Customers are advised to boil their water for at least 1 minute before using it for human consumption such as drinking, cooking, making ice, or brushing teeth. Using boiled water for hand washing is only necessary for food preparation and eating activities. In lieu of using boiled water for hand washing, you may use bottled water or a hand sanitizer after washing.
- As water pressure is returning throughout the distribution system, customers may experience cloudy or discolored water, which is common when pressure drops and is restored. The boil water advisory will remain in effect until further notice. It typically takes 48-72 hours to do appropriate testing of the system and confirm the water is safe.
- PWC is aware of rumors making the rounds on social media, PWC is NOT shutting the water off to customers during a boil advisory because of a water main break affecting many of our water customers.
- PWC will send out notifications once the boil advisory is lifted.
Bottled water can also be used. Customers in Stedman, Spring Lake and on Fort Liberty are not impacted by the advisory. The areas in blue on the map below are impacted. This includes Hoke County and Hope Mills.
“Crews have responded, temporary repairs have been completed, and pressure is building back up. PWC will update customers when more details are available,” PWC said. “PWC urges water customers to conserve water whenever possible in the event of additional outages. This system pressure advisory remains in effect until further notification is issued. Once water pressure is restored and conditions are back to normal, we will inform you when the system pressure advisory is lifted.”
